Klara Aster Jarolimova
Lead Product Designer guiding AI-enabled platforms in healthcare, SaaS, and enterprise by establishing user-centered design processes and translating complex systems into scalable experiences.
EXPERIENCE
Klarko | Remote | Lead Product Designer (Independent Consultant) | 03/2024 - present
- Defined 0→1 UX strategy and experience direction for AI-driven startups, leading hands-on discovery, prototyping, and usability testing to translate complex data into validated, user-facing solutions.
- Led discovery sprints and initial UX concepts for Nationwide’s secure enterprise messaging (via Randstad), shaping compliant, accessible workflows to support millions of communications.
Verizon | Remote, Contract — Senior Experience Designer | 06/2023 - 08/2024
- Influenced onboarding and profile migration strategy for 10M users by conducting research, synthesizing insights, competitive analysis, and producing prototypes that informed cross-team experience decisions.
- Co-created a service design framework to align cross-channel journeys and uncover pain points.
- Explored and ideated AI-driven solutions to elevate profile personalization, enabling tailored, data-driven, omnichannel, real-time in-store experiences as part of a side innovation project.
Lokion | Remote — Senior UX Designer | 03/2022 - 12/2022
- Established collaborative design best practices (workshops, UX meetups) to align teams, while creating wireframes, prototypes, and concepts that accelerated concept validation.
- Designed interactive experiences connecting conservationists and hunters, strengthening engagement and collaboration within Ducks Unlimited’s niche community ecosystem.
Rotary International | Remote — UX Designer & Researcher | 10/2019 - 03/2022
- Led human-centered design for enterprise networking, voting, and onboarding platforms in humanitarian and healthcare sectors, enhancing accessibility, collaboration, and platform adoption.
- Led UX research with doctors and staff, streamlining the application process, reducing cognitive load, and making training accessible, resulting in smoother onboarding and reduced support needs.
Sertifi | Chicago — Product Designer | 02/2019 - 10/2019
- Owned UX strategy for a SaaS enterprise signing experience redesign, leading discovery sprints, wireframing, high-fidelity prototyping, and usability testing that increased early engagement by 30%.
- Built and coached a cross-functional team to run usability testing and facilitated collaborative design and research workshops to deliver impactful, user-centered solutions.
Elkay Manufacturing | Oak Brook — Senior UX UI Designer | 04/2014 - 02/2019
- Redesigned UX and UI for Elkay’s hydration initiative landing pages, product detail pages, and purchase journey, cutting bounce rates by 20% across 20+ sites and promoting public wellness.
- Established a collaborative, human-centered design process within a legacy enterprise environment, aligning sales, operations, and engineering teams through shared research, journey mapping, and validation, resulting in reduced cognitive load, and 91% usability ratings.
EDUCATION
UNC Charlotte, Charlotte BA in Graphic Design, Mass Media Minor | 2002 - 2007, NC
DePaul University, Chicago MS in Business IT, HCI Capstone | 2012 - 2016, IL
Interaction Design Foundation Certifications
UX Management Strategy | Service Design | How to Design for AI | UX Research Methods
Stanford University Certification in Progress | AI for Healthcare
Duke University Certification in Progress | Human Factors in AI
ADDITIONAL ACCOMPLISHMENTS AND AWARDS
Challenge Setter/Designer | CERN Hackathon | 2019/20 | Anti-trafficking/healthcare.
Super Mentor Distinction | ADPList | October 2023 | Recognized as top 1% of global UX mentors.
Patent Pending in AI Messaging | AI for Recommendations via Group Messaging.
Scholastic Art Award | Art piece exhibited at Charlotte Douglas International Airport.