# UX/UI Alicorn

## EXPERIENCE

### July 2023 - August 2024
**Senior Experience Designer**  
Organized workshops for service design, ecosystem mapping & design audits.  
Wrote research briefs, conducted usability tests, synthesized results into reports, and gathered more insights via analytics.

### March 2022 - December 2022
**Senior UX Designer, Lokion**  
Provided design direction, advocating for user-centered methodologies.  
Planned and executed ideation workshops and monthly UX Meetups.

### October 2019 - March 2022  
Planned and executed workshops for UX and UI design & audits, and journey mapping, working on voting, networking, application, and onboarding platforms.  
Managed testing result synthesis and collaborated with key stakeholders to develop a usability testing program for user insights.

### MOST COMMON TOOLS  
- Product Designer & Researcher  
- Sertifi  
- Designer Elkay  
- UX/UI lead for order management portal that 91% of users found extremely user friendly and intuitive.  
- Redesigned landing pages to reduce overall bounce rate from 25% to 0.14%.  
- Led design, user research, and strategy from rapid prototyping and testing to developing.  
- Traveled to user sites to conduct ethnography studies and testing.

### CERTIFICATIONS  
- UX Management Strategy (IDF)  
- User Research Methods (IDF)  
- Accessibility Design (IDF)  
- Service Design (IDF)  
- Chrome Extensions Dev (Udemy)  
- How To Design for AI (IDF)

## EDUCATION  
### UNC Charlotte (2002 - 2007)
**Mass Media Communications Minor**  
### DePaul University (2012 - 2016)
**M.S. Business IT, HCI Capstone**  
**B.A. in Graphic Design**

## LANGUAGES
- English - Fluent  
- Czech - Fluent  
- Slovak - Working Proficiency  
- Spanish - Limited Proficiency  
- French - Elementary  
- German - Elementary  
- Dutch - Elementary  
- ASL - Elementary

## SKILLS  
- Super Mentor Distinction (ADPList)  
- Voted as top 1% of global mentors in 2023.  
- Quality Assurance  
- Installation piece to be displayed at Charlotte Douglas Airport in 2002.