UX/UI Alicorn

EXPERIENCE

July 2023 - August 2024

Senior Experience Designer
Organized workshops for service design, ecosystem mapping & design audits.
Wrote research briefs, conducted usability tests, synthesized results into reports, and gathered more insights via analytics.

March 2022 - December 2022

Senior UX Designer, Lokion
Provided design direction, advocating for user-centered methodologies.
Planned and executed ideation workshops and monthly UX Meetups.

October 2019 - March 2022

Planned and executed workshops for UX and UI design & audits, and journey mapping, working on voting, networking, application, and onboarding platforms.
Managed testing result synthesis and collaborated with key stakeholders to develop a usability testing program for user insights.

MOST COMMON TOOLS

• Product Designer & Researcher
• Sertifi
• Designer Elkay
• UX/UI lead for order management portal that 91% of users found extremely user friendly and intuitive.
• Redesigned landing pages to reduce overall bounce rate from 25% to 0.14%.
• Led design, user research, and strategy from rapid prototyping and testing to developing.
• Traveled to user sites to conduct ethnography studies and testing.

CERTIFICATIONS

• UX Management Strategy (IDF)
• User Research Methods (IDF)
• Accessibility Design (IDF)
• Service Design (IDF)
• Chrome Extensions Dev (Udemy)
• How To Design for AI (IDF)

EDUCATION

UNC Charlotte (2002 - 2007)

Mass Media Communications Minor

DePaul University (2012 - 2016)

M.S. Business IT, HCI Capstone
B.A. in Graphic Design

LANGUAGES

• English - Fluent
• Czech - Fluent
• Slovak - Working Proficiency
• Spanish - Limited Proficiency
• French - Elementary
• German - Elementary
• Dutch - Elementary
• ASL - Elementary

SKILLS

• Super Mentor Distinction (ADPList)
• Voted as top 1% of global mentors in 2023.
• Quality Assurance
• Installation piece to be displayed at Charlotte Douglas Airport in 2002.